Paula Ross - Chief Executive

Paula joined The Society staff in July 2003, following a Board decision to create the post of Chief Executive Officer as part of an organisational restructure. With a Masters in English, she previously worked for seven years as a Chief Executive for two major UK organisations and recently completed a Post-Graduate Diploma in Management from City University Business School, awarded with Distinction.

Paula’s main responsibilities are the implementation and operation of The Society’s strategic direction; operational management of its three companies and overall management of 20 staff and numerous consultants. Paula works closely with the Board of Directors and senior management team and is our ambassador for The Society in external meetings and initiatives.

You can speak to Paula about any aspect of The Society’s work.

Sandra Waller – Resources Manager

Sandra joined the Society as a full time member of staff in December 1999. Her work falls into four main areas:

Ensuring best practice in all areas of HR and compliance with Employment law, including recruitment of staff, interviewing, induction, contracts, regular appraisals, and writing and updating of HR policies and procedures. Sandra also manages all consultancy contracts for The Society and HETRA. Management of the Northampton office is the second area of Sandra’s responsibility, and this covers a wide range of responsibilities from liaising with the landlord, cost effective utility supplies, and maintenance of all equipment, through to arranging all insurances for The Society companies.

As a member of the Senior Management team Sandra supports senior managers in the operational execution of The Society’s strategy.

Professional Conduct (PC) enquiries and complaints received through the Northampton office are initially taken by Sandra, who passes them on to the Professional Conduct Department.

As System Administrator for the Society's intranet, FirstClass Mail (FCM), Sandra ensures that the system runs smoothly, opens new FCM accounts and provides technical help and advice on the FCM helpline.

Contact Sandra for: Enquiries or further information about FCM, queries about your contract as a consultant, Society staff or office-related matters and enquiries relating to Professional Conduct.

Anne Mitchell - Resources Administrator

Anne joined The Society in April 2008 and works full time from the Northampton office. She provides administrative assistance for the Resources Manager and also maintains a good overview of all Northampton office roles in order to provide assistance at busy times and to provide cover for holidays and sick leave.

Anne's general duties include: answering the telephone and providing appropriate information to members and the public or passing calls onto other members of staff.

If you wish to contact The Society regarding a complaint or a concern or to give feedback, please send your letter to Anne, who will acknowledge it and pass it on to the person concerned.

Melissa Wootton – Office Administrator

Melissa joined our team in 1998 and she provides the full range of administrative tasks of a busy membership organisation. Melissa provides reception and administrative support for Northampton staff and the Chief Executive. She maintains and develops Office information and mailing databases and provides merchandising and despatch service for TradCo.

Melissa’s general duties include: answering the telephone and providing appropriate information to members and the public or passing calls onto other members of staff; sorting incoming post and and preparing/franking outgoing post. She also retrieves and replies, or re-routes office correspondence from First Class Mail.(FCM)

Melissa updates our Journal Index articles database and processes application forms for First Class Mail. She provides administration for Board and Committees.

FINANCE DEPARTMENT

Bernard Rapson – Finance Manager

Bernard is responsible for the upkeep and management of the financial records of the three companies in the Group, which consists of The Society (membership), TradCo (the trading company), and HETRA (the education, training and research company).

Providing information and advice on financial issues is a key part of Bernard’s role. He also provides support to senior managers in the operational execution of The Society’s strategy as a member of the Senior Management Team. He is a member of the Finance and General Purposes Committee.

As a Chartered Accountant, Bernard has a wide range of financial and IT experience.

Monica Hartgrove – Finance & Events Administrator

Monica assists the Finance Manager in the overall Society and HETRA accounting processes and checks invoices, allocating them to the correct budgets. The income & expenditure for events and seminars are prepared and updated on spreadsheets.

Monica joined the staff in November 2001 and is responsible for the day to day running of the Trading Company (TradCo), processing orders and payments, monitoring, sourcing and costing stock and completing the VAT returns. Monica organises room bookings for Society events, from CPD to the Spring Conference and has developed a comprehensive database of venues and facilities. She arranges teleconferences for The society. Monica updates the society meeting diary and the office and archive filing databases and deals with enquiries from the public and members of the society.

COMMUNICATIONS DEPARTMENT

Pamela Stevens – Marketing Manager

Pamela joined The Society in 1998, following a career in marketing management in the food and publishing industries. As a member of the Senior Management Team and the Communications Committee, Pamela is responsible for the marketing of Society products and services including The Society conference and seminars, the journal and newsletter and the TradCo product range.

As part of the conference team, Pamela plays a key role in the planning and running of Society events working closely with the panel of speakers, sponsors and exhibitors. She also co-ordinates the events entertainment programme.

As the first point of contact for the media, Pamela provides information and arranges interviews with one of The Society experts. She is responsible for attracting sponsorship and advertisers to our publications and events and for the efficient running of the annual Homeopathy Awareness Week in mid June.

Pamela also ensures the smooth production of our Newsletter and Journal, liaising with the editors, advertisers and the design team. She also works as part of the website team and co-ordinates the website content.

Contact Pamela for media enquiries, exhibiting and advertising packages, sponsorship opportunities, editorial and advertising enquiries for the journal and newsletter.

EDUCATION DEPARTMENT
(based in Dartington, Devon)

Linda Wicks RSHom – Senior Education Adviser

Linda’s background includes 20 years working in mainstream education in secondary and further education sectors. She qualified as a homeopath in 1986 and has run a part-time practice since then. She has 6 years’ experience teaching on homeopathy courses, works as a supervisor with both students and practitioners, and was an assessor on the Registration Development Programme. She is now involved in regional co-ordination of Continuing Professional Development for homeopaths, and is a mentor for New Registered Members.

Linda joined The Society as an Education officer/adviser in August 1999, and took on this senior post in Sept 03. Her main duties are: to interpret, deliver and develop The Society’s Education Policy, including implementation of the Course Recognition programme; to develop & manage the work of The Society Education department, providing direct line-management and support to Education staff and the co-ordination of consultancy projects.

Linda works with The Society’s Senior Staff and Board of Directors, Course Providers and other internal & external groups in the interests of carrying out and/or representing existing Education Policy.

Ian Hamilton RSHom – Education Adviser

Ian is one of the team of 3 Education Advisers responsible to the Senior Education Adviser, Linda Wicks. Ian has been a Society member and practising homeopath for 20 years.

Ian trained at the School of Homeopathy from 1984 - 87 and registered with the Society in 1988. Until recently Ian also worked in a university training teachers and developing HE courses, although he continued to practise during this time and also taught homeopathy.

Ian practised in Wales and in Scotland for two years in the early 1990s, prior to returning to Scotland in 2007. He taught for a while at the Welsh School of Homeopathy and is still a tutor for international students of The School of Homeopathy. Ian left his last post in education in July 2007 to relocate to Scotland and resume homeopathic practice.

Ian's role, in common with the rest of the team, is to contribute to providing resources and skills for the delivery of professional education services for course providers and also assist them in promoting, initiating, monitoring and developing the Education Policy with course providers.

Krystyna Hilton RSHom – Education Adviser

Krystyna is one of the team of 3 Education Advisers responsible to the Senior Education Adviser, Linda Wicks. She is a qualified teacher with 30 years experience in education. She has taught a wide range of subjects ranging from English Literature to Childcare, from Art History to General Science.

Krys has been in practice since qualifying from the Yorkshire School of Homeopathy in 1996. She has taught at the School and was a clinical tutor and supervisor. With 3 colleagues, Krys also set up and taught an innovative Homeopathy Foundation Course. She was an assessor in The Society’s Registration Programme and is currently involved in Direct Registration as a mentor.

Krys’s role, in common with the rest of the team, is to contribute to providing resources and skill for the delivery of professional education services for course providers and also assist them in promoting, initiating, monitoring and developing the Education Policy with course providers.

Margot Maidment RSHom – Education Adviser

Margot joined the Education team in March 2008. She is a qualified teacher and has worked in education for over thirty years. She has an MA in Education and has been involved in primary research as part of the MA.

Since qualifying as a homeopath in 2003 she has been in part-time private practice and has also worked as registrar, lecturer, tutor and supervisor for a recognised homeopathy course. She has also set up and currently runs a low-cost clinic in which third and fourth year students are able to get involved in observation and clinical practice. She has worked as a consultant for The Society looking at Individual Route Applications for Registration.

She is responsible to Linda Wicks and her key role, in common with the rest of the education team, is to contribute to the provision of resources and skills for the delivery of professional education services for course providers and also to contribute to the development of Education Policy. Like the rest of the team, she liases closely with course providers, assisting them in the initiation, promotion, monitoring and development of courses in homeopathic education.

Georgie Freemantle – Education Administrator

Georgie works as part of the Education team, responsible to the Senior Education Adviser, Linda Wicks. She has 15 years of experience in administration in both the private and public sectors. She has worked for The Society’s Education Department for 5 years.

Her role is to provide co ordination and administration for the Education Department, and she is responsible for the efficient running of our Education Office in Devon.

MEMBERSHIP DEPARTMENT

Maria Gurney – Membership and Publications Manager

Maria joined the Society in February 1991 and has had experience in working in many areas of Society business.

She currently works full time to ensure the provision of efficient membership support services. She is part of the Senior Management Team and Membership Services Committee. Maria manages membership procedures including the development of office systems and annual fee collection.

In addition she is a member of the Communications Group and manages Society publications, which includes maintaining and developing The Society website. Maria is part of the conference team and plays a major role in the planning and running of seminars and conferences.

Questions about your insurance cover and membership payments should be directed to Maria.

Joanna Braithwaite – Membership Administrator

Jo joined the Society in November 2007 and works part time. She provides administrative support to the Membership Department.

Jo's main duties include: processing Student, Student Clinical and Subscriber applications and renewals, general membership administration and enquiries and also administrative support to the Conference Team.

Contact Jo if you have any Student, Student Clinical or Subscription related questions.

PROFESSIONAL CONDUCT DEPARTMENT

Trish Moroney – Professional Conduct Officer

Patricia has been in practice since 1993 having qualified from London School of Classical Homeopathy. She had previously had a career in education and resigned from the headship of a London Hospital School to begin her practice as a homeopath.

She has established a portfolio of projects, which complement her homeopathic practice in Gloucestershire. These include mentoring for the Society’s registration process, lecturing, establishing a training course in Jordan, and organising an international seminar for the Drs. Joshi in the Cotswolds.

In 2003 she completed a training course in mediation.

In addition to her professional commitments she is a volunteer for the Princes Trust, and a Cruse bereavement counsellor.

REGISTRATION AND CPD DEPARTMENT

Sue Crump FSHom Registrar

Sue Crump manages The Society’s registration programme for newly-registered members, supporting the work of the Registration and CPD department. She represents the department at Professional Standards and Membership Services Committee meetings. In addition, she contributes to the work of the department as a peer-reviewer of NRMs’ portfolios and as a CPD facilitator.

After qualifying from the College of Homeopathy in 1986, Sue established a practice in North-West Norfolk, where she still works. Before training as a homeopath, she had taught in London schools. After gaining experience in practice, she was a member of the teaching staff at the College of Homeopathy for many years and now teaches at the Homeopathic College of East Anglia, in Norwich.

She has been actively involved in The Society for twenty years in a variety of roles, including newsletter editor, CPD director and chair of the board of directors.

Kristine Fleck – Assistant Registrar

Kristine joined the Society’s staff team as Assistant Registrar in September 2005. In this role, she supports the Registrar in the development and management of the registration process as a whole, is responsible for the contractual consultancy agreements of CPD mentors and deals with all aspects of Communications related to the Registration Department.

Kristine also works as a homeopath and in a parallel career, as a freelance German teacher. Graduating in 2001 from the London College of Classical Homeopathy, she practises at two clinics in Oxford and Thame.

German-born Kristine moved to this country in 1987 and after a stint in Paris and back in Germany, where she completed her European Business Degree, she was back in the UK in 1996, when she embarked on a business career in the pharmaceutical industry. Disillusioned with the practices of the industry, she abandoned her business career and started studying homeopathy. As a homeopathic practitioner and through her part-time role with the Society, Kristine is now able to fully dedicate herself to promoting homeopathy and supporting the homeopathic profession.

Linda Austin – Registration/CPD Administrator

Linda joined The Society in November 2004 after 19 years administrative experience with Royal Mail. She works full time at the Northampton office. Part of the Registration Team, Linda is responsible for processing registration application forms, payments and administrative work surrounding the registration process, including production of certificates and responding to enquiries. She liaises closely with the Membership team. Linda also handles bookings for all CPD induction workshops.

Linda’s duties also include producing and distributing leaflets, handbooks and information packs and maintaining both the register and supervisor databases. Along with other staff members Linda deals with enquiries from the public and members of The Society.

Tricia Griffin RSHom – CPD Co-ordinator

Tricia joined the staff of The Society in July 2003 and works as part of the Registration / CPD team. Tricia coordinates the programme of CPD seminars and workshops, and facilitates some workshops personally. She is also involved in the support and training for supervisors.

Tricia qualified from the Northumbria College of Homeopathy in 1987 and registered with The Society in 1988.

After 18 years as a homeopath, Tricia has now retired from practice. Tricia taught and tutored at a number of Homeopathic colleges from 1988 onwards until she became course leader at LCCH Sheffield (97 - 02). Tricia worked as a consultant in The Society CPD and portfolio programme teams from 2001 before taking on her current role.

Before homeopathy Tricia worked in the voluntary sector in a variety of community-based jobs, and was also involved in aspects of education and training.

You can contact all staff members by email. Type their first name followed by an underscore and then the surname. Then add the standard Society email details after. For example

John_Smith@Homeopathy-Soh.Org